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How to Choose a B2C E-Commerce Suite
As the e-commerce industry became extremely competitive and fast-paced, it was only a matter of time before online retailers recognized the need to offer seamless user experience and customer service. Generally speaking, the faster and more secure the whole shopping process, the better for your business. And there’s a way to make that happen. Turning to business-to-consumer (B2C) e-commerce software, as well as various integrations available, can make your online…
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eBay beats Amazon in m-commerce
Amazon and eBay are both enormous online marketplaces and thus, fierce competitors whose success depends mostly on the number of merchants who use them to sell various products. As e-commerce evolves, though, different factors become relevant. Amazon may have more customers in general, but it’s actually eBay that takes the lead when it comes to m-commerce. And here’s why it matters, especially nowadays. Battle of the giants Although Amazon and…
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Connecting with Customers in the Age of Assistance
Nowadays, customers become more and more aware and demanding. Price is not a determinant anymore when it comes to purchasing decisions. What counts is holistic customer experience represented by multiple factors and subjective impressions. New technologies enable online stores more personal and automated actions than ever before. E-commerce industry highly depends on the usage of innovative solutions. A combination of those and maximising the convenience of shopping is a recipe…
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5 best practices to protect your online store
In recent years, the e-commerce business has witnessed a spontaneous growth which has been on the increase since then. Thanks to the power of the internet, most people now see online shopping as their go-to option whenever they need to purchase something. It has almost replaced the conventional way of shopping. E-commerce has evolved from small entrepreneurship to webprenueurship. There is no better time to explore this dynamic market than…
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What you need to know about last mile in e-commerce
Last mile logistics is a terminology used to define the movement of goods from a transportation hub to the final delivery destination. It is the last leg of a supply chain management which ensures that goods brought into a warehouse are adequately packaged and sent directly to the customer. The critical part of all transportation and delivery companies is the Last-mile logistics. According to ATKearney, in 2016 most companies spent…
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ALLEGRO – all you need to know about the best Polish online marketplace
The popular online marketplaces to trade your goods in most European countries include eBay and Amazon. However, the same platforms will not bring you the desired sales if you are in Poland. Why? People from Poland prefer Allegro to these platforms, as their favorite online marketplace to get all the items they want. And with over 14 million customers, 90% of which shops regularly on Allegro.pl, Allegro has managed to…
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Conversational commerce: a beginner’s guide.
We’ve entered the Digital Era and it’s changing every aspect of our lives. New technologies have become inherent facilitators of business and personal matters. When it comes to e-commerce, entrepreneurs have to be extraordinarily open-eyed for innovations because this industry relies entirely on the Internet. One of the upcoming trends for online stores is the conversational approach. It’s a next step towards the most pleasant and convenient customer service, therefore…
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E-commerce trends 2019
In the Digital Era, new technologies enter everyday life and the same applies to shopping. E-commerce is a growing industry because of all the advantages it brings. According to Statista by 2021 global retail e-commerce revenue will amount to $4.88 trillion. In the upcoming years we will probably see more companies on the market and more fierce competition between e-retailers. Stores that keep up-to-date with the latest trends are most…
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THE MOST IMPORTANT METRICS TO MONITOR IN YOUR ONLINE STORE (AND HOW TO IMPROVE THEM) – PART 1
As an ecommerce entrepreneur, what are the most important things for you to focus on? Symon Edmonds from MonkeyData gives you the low-down on the most significant metrics to watch in your online store and strategies to optimize them. Conversion rate Simply put, your website’s conversion rate is the percentage of visitors who take a desired action. Primarily, the conversion rate focuses on purchases, but can also be calculated for…
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AR and VR in e-commerce – a tale of two technologies
Have you ever wondered what the commerce of the future would look like? Innovative tools are already here, trying to become your best assistants, while the Internet itself is becoming bigger and bigger each day. Every time we’re convinced that nothing more can surprise us, there’re new technologies knocking on our e-commerce door. AR and VR, we’ve been waiting for you – come in, make yourself comfortable and take us…
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Using Instagram for E-commerce – Best Practices
Can a photo-sharing app attract over 800 million active users a month? Instagram proves that it definitely can. The app is widely used by many brands and online stores across industries, probably because it’s one of the very few social platforms that appreciate products and branded content. If used effectively, Instagram is a great marketing tool, especially for e-commerce. Here’s how to take advantage of Instagram to boost sales in…
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Preparing for the Future with Voice Search
We live in the Digital Age, and new technologies surround us all the time and help us with everyday activities. One of the emerging solutions is voice search. It’s successfully gaining popularity, mainly in the most developed countries, and experts predict that this phenomenon will continue to grow.   Voice search is when a person speaks to the device instead of typing. It’s also seen as a digital assistant. Nowadays…