- Trends
- e-commerce
2 signs your CRM is holding your ecommerce brand back
Scattered customer data and shallow personalization quietly cap growth. Check whether your CRM is the reason, and what a unified profile changes. (Ad)
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Timely updates, strategic insights, and market trends that matter – in Germany and beyond.
- Trends
- e-commerce
2 signs your CRM is holding your ecommerce brand back
Scattered customer data and shallow personalization quietly cap growth. Check whether your CRM is the reason, and what a unified profile changes. (Ad)
- Expo and Awards
- events
Meet the Winners of the 11th Call for Speakers Contest
The 11th Call for Speakers contest is closed, and the experts taking the stage at E-commerce Berlin Expo 2027 are here.
- Trends
- e-commerce
Efficient Customer Communication in E-Commerce: Intelligent Assistants as a Competitive Advantage in 2026
Customer enquiries in DACH online retail are rising fast in 2026. Shoppers want instant, accurate answers about products, delivery and returns, and few support teams can hire their way to keeping up. An AI chatbot for e-commerce learns from the FAQs, manuals and website content you already have, answers customers around the clock, and passes the hard cases to your team with the full conversation attached. This article covers how these assistants work, how to set one up with a single code snippet, what the EU AI Act and GDPR require, and what it costs as your shop grows. (Ad)
- Trends
- Europe
Top 5 supplement fulfillment providers in Europe: who to consider
Choosing the right fulfillment partner can make or break your supplement brand’s growth in Europe. But which provider actually meets your needs? We compare 5 supplement fulfillment companies across 12 key criteria, from batch tracking and storage conditions to cash on delivery and Amazon support. Explore their strengths, limitations and differences to find the right partner for your business. (Ad)
- News
- Asia
Asian platforms in Germany lose market share as customs duties bite
Sales of Asian platforms in Germany fell by more than a third in Q3 after the duty-free limit ended, yet local retailers aren’t benefiting. Find out which categories are still growing, which are slumping, and what the latest bevh figures reveal about online retail.
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- Interviews
- e-commerce
“Change is not a criticism of a glorious past”: 10 lessons from Marcus Diekmann, Sanicare Group
- Interviews
- live commerce
BEHIND THE CLICK PODCAST WITH ISABELL WEISER: WHY LIVE COMMERCE IS MOVING FAR BEYOND COLLECTIBLES
- Trends
- e-commerce
Amazon remains the top marketplace in Germany as rivals gain ground
- Interviews
- e-commerce
“For me, being real is not a trend – it’s the foundation for everything”: 10 lessons from Miriam Jacks, Founder & CEO of JACKS beauty line
- Expo and Awards
Finalists for the 11th E-commerce Berlin Expo Call for Speakers revealed
- Trends
- marketplaces
Amazon’s Global Standing: Market Strongholds and Competitive Edge
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- Expo and Awards
Finalists for the 11th E-commerce Berlin Expo Call for Speakers revealed
The wait is over! Discover the finalists of the 11th Call for Speakers contest, bringing together some of the most compelling ideas, practical insights, and fresh perspectives from across the e-commerce industry.
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- Other events
- business strategy
The best e-commerce events to visit in 2026
Excited about the biggest e-commerce events in 2026? We are, too! Check them out in our online retail events calendar.
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- Expo and Awards
- e-commerce
Event lead generation without the gimmicks: How Xentral’s well-rounded booth team made the difference at E-commerce Berlin Expo 2026 [case study]
Think standout booth design is what wins trade shows? Xentral proved that’s not always the case. At E-commerce Berlin Expo 2026, they showed that event lead generation is ultimately about people, not gimmicks. By bringing a well-rounded team ready for real, in-person conversations with visitors, they turned meaningful interactions into a closed deal.
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- Expo and Awards
- e-commerce
Trade show marketing strategy: How Pickware generated 40+ meetings and 30+ qualified leads at E-commerce Berlin Expo [case study]
Most companies treat trade show marketing strategy as an afterthought, a booth, some branded merchandise, and hope for foot traffic. Pickware took a different approach. At E-commerce Berlin Expo 2026, they combined pre-event outreach, a masterclass, a side event, and a carefully designed booth concept to generate 40+ meetings and 30+ qualified leads.
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- Expo and Awards
- e-commerce
Event Sponsorship ROI: How Chatarmin closed a €20,000 deal at E-commerce Berlin Expo 2026 [case study]
Many brands assume that booking a booth is enough to generate visibility. Chatarmin took a different approach. They didn’t just show up at E-commerce Berlin Expo 2026 hoping to be noticed, they created visibility through strategic sponsorships, including the entrance banner and the after-party, and proactive approach before and during the event. The result? A €20,000 deal closed by Day 2.