The pulse of e‑commerce

Timely updates, strategic insights, and market trends that matter – in Germany and beyond.

  • Expo and Awards
  • E-commerce Germany Awards

E-commerce Germany Awards 2027: Submit your entry

Could your solution be among Germany’s best in e-commerce? The E-commerce Germany Awards 2027 are now accepting entries across 12 categories, offering a chance to gain visibility among industry professionals. Discover how to enter, what you can gain and how to make your application stand out before the November 13 deadline.

  • Expo and Awards
  • E-commerce Germany Awards

E-commerce Germany Awards 2027: Submit your entry

Could your solution be among Germany’s best in e-commerce? The E-commerce Germany Awards 2027 are now accepting entries across 12 categories, offering a chance to gain visibility among industry professionals. Discover how to enter, what you can gain and how to make your application stand out before the November 13 deadline.

  • Trends
  • e-commerce

2 signs your CRM is holding your ecommerce brand back

Scattered customer data and shallow personalization quietly cap growth. Check whether your CRM is the reason, and what a unified profile changes. (Ad)

Image showing Sebastian Hamann, Co-CEO and Co-Founder, Shopware, illustrating his interview with E-commerce Berlin Expo
  • Interviews
  • e-commerce

“Lead with vision, not fear, and the future will belong to you”: 10 lessons from Sebastian Hamann, Co-CEO and Co-Founder, Shopware

Discover 10 valuable e-commerce lessons from Sebastian Hamann, Co-CEO and Co-Founder of Shopware, as he shares his insights on the future of online retail to mark the 10th anniversary of the E-commerce Berlin Expo. [EXCLUSIVE INTERVIEW SERIES]

  • Expo and Awards
  • events

Meet the Winners of the 11th Call for Speakers Contest

The 11th Call for Speakers contest is closed, and the experts taking the stage at E-commerce Berlin Expo 2027 are here.

AI chatbot responding to a human
  • Trends
  • e-commerce

Efficient Customer Communication in E-Commerce: Intelligent Assistants as a Competitive Advantage in 2026

Customer enquiries in DACH online retail are rising fast in 2026. Shoppers want instant, accurate answers about products, delivery and returns, and few support teams can hire their way to keeping up. An AI chatbot for e-commerce learns from the FAQs, manuals and website content you already have, answers customers around the clock, and passes the hard cases to your team with the full conversation attached. This article covers how these assistants work, how to set one up with a single code snippet, what the EU AI Act and GDPR require, and what it costs as your shop grows. (Ad)

Latest articles

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  • Trends
  • Europe

Top 5 supplement fulfillment providers in Europe: who to consider

Picture showing Aliexpress marketplace in the article about Asian platforms in Germany
  • News
  • Asia

Asian platforms in Germany lose market share as customs duties bite

Photo of Marcus Diekmann, Chief Strategy, Digital & E-Commerce Officer at Sanicare
  • Interviews
  • e-commerce

“Change is not a criticism of a glorious past”: 10 lessons from Marcus Diekmann, Sanicare Group

  • Interviews
  • live commerce

BEHIND THE CLICK PODCAST WITH ISABELL WEISER: WHY LIVE COMMERCE IS MOVING FAR BEYOND COLLECTIBLES

Building belonging to Amazon with its logo on top
  • Trends
  • e-commerce

Amazon remains the top marketplace in Germany as rivals gain ground

Picture of Miriam Jacks, Founder & CEO of JACKS beauty line illustrating her interview led by E-commerce Berlin Expo
  • Interviews
  • e-commerce

“For me, being real is not a trend – it’s the foundation for everything”: 10 lessons from Miriam Jacks, Founder & CEO of JACKS beauty line

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E-commerce services finder

Find and connect with the best e-commerce service providers tailored to your shop. Browse, compare, and choose the right tools to grow your business.

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E-commerce world, streamed to you

  • Isabell Weiser, General Manager Germany at Whatnot, on live commerce beyond collectibles

    19.10.2026
  • Dr. Oliver Dlugosch, CCO & Co-Founder of GeneralMind, on fixing supply chain operations with AI

    19.10.2026
  • Dr. Lara Day, Head of eBay Live Germany, on the future of live commerce

    19.10.2026
  • Alexander Holzknecht, MD of Caseking, on why you can’t outperform a bad assortment

    19.10.2026
  • Jovan Protić, Co-CEO of idealo Internet GmbH, on why trust is the new currency of commerce

    10.06.2026
  • Arber Sejdiji, CEO & Co-founder of Zenline AI, on AI-powered category management for retailers

    01.06.2026

    Trending articles

      • Expo and Awards

      Finalists for the 11th E-commerce Berlin Expo Call for Speakers revealed

      The wait is over! Discover the finalists of the 11th Call for Speakers contest, bringing together some of the most compelling ideas, practical insights, and fresh perspectives from across the e-commerce industry.

      • Other events
      • business strategy

      The best e-commerce events to visit in 2026

      Excited about the biggest e-commerce events in 2026? We are, too! Check them out in our online retail events calendar.

    • Xentral's success at E-commerce Berlin Expo 2026, an event lead generation case study
      • Expo and Awards
      • e-commerce

      Event lead generation without the gimmicks: How Xentral’s well-rounded booth team made the difference at E-commerce Berlin Expo 2026 [case study]

      Think standout booth design is what wins trade shows? Xentral proved that’s not always the case. At E-commerce Berlin Expo 2026, they showed that event lead generation is ultimately about people, not gimmicks. By bringing a well-rounded team ready for real, in-person conversations with visitors, they turned meaningful interactions into a closed deal.

      • Expo and Awards
      • e-commerce

      Trade show marketing strategy: How Pickware generated 40+ meetings and 30+ qualified leads at E-commerce Berlin Expo [case study]

      Most companies treat trade show marketing strategy as an afterthought, a booth, some branded merchandise, and hope for foot traffic. Pickware took a different approach. At E-commerce Berlin Expo 2026, they combined pre-event outreach, a masterclass, a side event, and a carefully designed booth concept to generate 40+ meetings and 30+ qualified leads.

    • Event Sponsorship ROI: How Chatarmin made a 20,000 euro deal at E-commerce Berlin Expo 2026
      • Expo and Awards
      • e-commerce

      Event Sponsorship ROI: How Chatarmin closed a €20,000 deal at E-commerce Berlin Expo 2026 [case study]

      Many brands assume that booking a booth is enough to generate visibility. Chatarmin took a different approach. They didn’t just show up at E-commerce Berlin Expo 2026 hoping to be noticed, they created visibility through strategic sponsorships, including the entrance banner and the after-party, and proactive approach before and during the event. The result? A €20,000 deal closed by Day 2.

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