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2 signs your CRM is holding your ecommerce brand back
Scattered customer data and shallow personalization quietly cap growth. Check whether your CRM is the reason, and what a unified profile changes. (Ad)
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2 signs your CRM is holding your ecommerce brand back
Scattered customer data and shallow personalization quietly cap growth. Check whether your CRM is the reason, and what a unified profile changes. (Ad)
- Trends
- e-commerce
Cross-border e-commerce study: How sellers can efficiently utilise the potential of international trade
Selling abroad is now routine for German companies, but 59% say it keeps getting costlier. The cross-border e-commerce study explains why marketplaces are becoming the shortcut. (Ad)
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GDPR compliance for online stores: A 6-step guide
GDPR compliance for online stores made simple: 6 practical steps covering data audits, cookie banners, lawful basis, privacy policies and data security. (Ad)
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Behind the Click Podcast with Dr. Oliver Dlugosch: Why the same operational problems keep showing up in every company, and how AI can finally fix them
Dr. Oliver Dlugosch, CCO & Co-Founder of GeneralMind, explains how AI and LLMs can automate supply chain work, and shares his lessons from founding twice.
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Shrinkflation in Germany: Half of consumers drop brands over hidden price increases
Shrinkflation in Germany: half of consumers drop brands that cut pack size or quality without clear notice. See what the brands should do.
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Shrinkflation in Germany: Half of consumers drop brands over hidden price increases
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“I believe that maximizing lifetime value hinges on earning and protecting trust. This means refusing to treat the customer as a metric to be exploited”: 10 lessons from Patrick Boos, CEO of Witt-Gruppe
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11th Call for Speakers contest: Take part in a public voting and help choose future speakers of E-commerce Berlin Expo
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Google product carousels disappear from search in the EEA: What online retailers need to know
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Digital euro pilot: ECB opens call for e-commerce and m-commerce merchants
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Behind the Click Podcast with Dr. Lara Day: Why live shopping formats like eBay Live may bring the human touch back to e-commerce
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11th Call for Speakers contest: Share your insights at E-commerce Berlin Expo 2027
The 11th edition of our Call for Speakers contest is open for submissions. Participate and compete for a chance to share your real industry experiences and practical lessons on stage at E-commerce Berlin Expo 2027, taking place on February 17-18.
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The best e-commerce events to visit in 2026
Excited about the biggest e-commerce events in 2026? We are, too! Check them out in our online retail events calendar.
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- Expo and Awards
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Event lead generation without the gimmicks: How Xentral’s well-rounded booth team made the difference at E-commerce Berlin Expo 2026 [case study]
Think standout booth design is what wins trade shows? Xentral proved that’s not always the case. At E-commerce Berlin Expo 2026, they showed that event lead generation is ultimately about people, not gimmicks. By bringing a well-rounded team ready for real, in-person conversations with visitors, they turned meaningful interactions into a closed deal.
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- Expo and Awards
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Trade show marketing strategy: How Pickware generated 40+ meetings and 30+ qualified leads at E-commerce Berlin Expo [case study]
Most companies treat trade show marketing strategy as an afterthought, a booth, some branded merchandise, and hope for foot traffic. Pickware took a different approach. At E-commerce Berlin Expo 2026, they combined pre-event outreach, a masterclass, a side event, and a carefully designed booth concept to generate 40+ meetings and 30+ qualified leads.
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- Expo and Awards
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Event Sponsorship ROI: How Chatarmin closed a €20,000 deal at E-commerce Berlin Expo 2026 [case study]
Many brands assume that booking a booth is enough to generate visibility. Chatarmin took a different approach. They didn’t just show up at E-commerce Berlin Expo 2026 hoping to be noticed, they created visibility through strategic sponsorships, including the entrance banner and the after-party, and proactive approach before and during the event. The result? A €20,000 deal closed by Day 2.