• Countries Overview
• data

The German customer: Germany 2020 Ecommerce Country Report insights

• Trends
• customer experience

Customer Experience in DACH: practical tips from Praxtistipps CX report

• Trends
• data

The Future Shopper 2020 report: 8 insights to bookmark

• Trends
• data

How lockdown impacted the world of e-commerce

• Trends
• cross-border

CBEC in Germany. How Germans feel about cross-border e-commerce

• Expo and Awards
• E-commerce Berlin Expo

EBE20 recap: Trends and sustainability in German E-Commerce [idealo]

• News
• business strategy

5 E-commerce Security Myths You Should Stop Believing

• Trends
• business strategy

Brand Niche: Should My Online Business Go Targeted Or Go Broad?

• Expo and Awards
• E-commerce Berlin Expo

EBE20 recap: The truth behind mass personalisation [Madeone]

• Expo and Awards
• business strategy

EBE20 recap: How to expand to new marketing in 100 days? [Marley Spoon]

• Trends
• platforms

Best WooCommerce Tips To Make Your Website More Effective

• Expo and Awards
• business strategy

E-commerce Berlin Expo 2020 recap: How to run your e-commerce business? Key takeaways from Made.com & Beiersdorf

• Interviews
• expert insights

“If we want to offer customers a unique customer experience each time they visit their favorite online shop, we need to accompany them on each step of their journey through the shop” – interview with Thorsten Mühling (epoq)

• Interviews
• expert insights

“Businesses’ mobile communication is the new window shopping” – interview with Lisa Dauvermann (Facebook)

• Interviews
• regulations

“Cybercriminals are very opportunistic and will target smaller e-retailers as well as big ones” – interview with Max Laemmle (Fraugster)

• Interviews
• expert insights

“Personalization is about to take center stage and will become mainstream in 2020” – interview with Ralph Hünermann (ODOSCOPE)

• Interviews
• expert insights

“We’ve identified the feedback of satisfied customers as a new form of online currency” – interview with Remo Fyda (ProvenExpert)

• Interviews
• brands

“Always pay attention to what consumers say about your products, use this information to improve your service and proposition” – interview with Tom Pham (Beiersdorf)