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Voting for the E-commerce Germany Awards 2022 is now open!
Now that our voting lines are open within the E-commerce Germany Awards 2022, it’s time to vote! This means you can run to the voting stage straightaway to cast your vote. If, however, the concept of E-commerce Germany Awards is rather foreign to you, read through our brief guide! What are E-commerce Germany Awards?  As one of the most prestigious awards in e-Commerce, the E-commerce Germany Awards marked its position…
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Top 100 online shops by turnover in Germany
Due to the rapid growth of the e-commerce market in Germany, rankings are changing fast as well. This time, we will provide you with Statista’s report of the top-selling B2C online shops and hybrid marketplaces for physical goods. Additionally, we will show you selected marketplaces according to Gross Merchandise Volume (GMV) in Germany’s sales generated in 2020. Are you ready? The top 100 online shops and hybrid marketplaces are based…
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Is Omnichannel-Commerce the future of retail?
For a long time, trends have indicated that the reign of the more traditional, brick and mortar retail is threatened by online retail. Given the accelerated growth of e-commerce brought about since the pandemic, it seems such trends have increased. However, if we take a closer look at the development of online shops and retail stores, a different development is emerging, characterised by flexibility and the linking of several retail…
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E-commerce Germany Awards are back to business!
Despite a long break from physical events, we’re back and ready to go! We’re not only bringing back the E-commerce Berlin Expo in February 2022, but also all the events associated with it. E-commerce Germany Awards is, of course, one of them. There are exciting times ahead, so let’s find out what they will bring! What are E-commerce Germany Awards? A fifth edition of the E-commerce Germany Awards is coming…
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Call for Papers 2021/2022: overview, takeaways & winners
Call for Papers contests never fail to disappoint our team and then the audience at the event. Coming back to the offline edition of our event this year, we were extremely pleased to see so many submissions. Having just completed this edition, we are extremely pleased to tell you more about this year’s edition, show you the areas we are particularly proud of, and, of course, reveal our winners. About…
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5 Ways to Improve Your Ecommerce Customer Service
There has been an increasing demand among consumers across sectors for fast, efficient, thorough, and personalized customer service. Customer service plays such a monumental role in business growth and overall customer satisfaction that the customer experience market has grown by about 16.9% from 2019 to 2020. The customer experience management market worldwide was found to be worth as much as $7.6 billion in 2020. For eCommerce businesses, in particular, customer…
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Top 30 ecommerce agencies in Germany
The German economy is one of the most robust and most stable economies in the European Union. It is a massive part of the market. Dozens of companies are ready to provide their services day and night in such a way as to gain more and more customers. Choosing the best supplier is quite tricky as customer preferences change very quickly. Nevertheless, we have pioneers in the e-commerce market in…
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The time has come! Our annual Call for Paper voting phase is underway – and we’re waiting for your votes.
With our in-person event back in Berlin after a one-year physical absence, it’s a fantastic chance for you to contribute to what you see on stage! What is the Call for Papers contest? Every year, our E-commerce Berlin Expo stage welcomes presentations from experts from all over the world. While we have speakers we would always want to watch on repeat, we believe there are many amazing presenters and presentations…
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The Post-Covid world: the role and relevance of B2B marketplaces
The Covid-19 pandemic was spreading around the globe, businesses and customer habits are affected, which has fueled the use of marketplaces. Companies were able to continue operating during the pandemic because of their products and services. Consequently, B2B marketplaces have experienced increased growth, but they are also facing increased pressure from B2C marketplaces since customers’ expectations have also risen. Since the pandemic’s start, more than 50% of B2B buyers and…
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Win or lose on marketplaces is up to your content
The ecommerce world is rapidly evolving, both from business to business, and the business to customer aspects. Ecommerce customers search for products and find them on various sites and roughly these can be split into 2 categories – retailer’s sites and numerous marketplaces.   Online retailers realize the situation and understand that they need to provide customers with a consistent shopping experience across this variety of channels. That is why…
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From the web to your doorstep: a package’s journey from the moment of purchase
A combination of advanced logistics, innovative technology and skilled employees are the key to getting an online purchase to consumers in a timely manner. Shipment tracking is an essential tool for tracking a package, and is very useful to know the current status of the goods, whether they have arrived at their destination or whether they are still on their way. Germany, 15th September 2021 – The last year has…
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DACH e-commerce trend analysis: What’s driving German & Austrian online consumer behaviour in 2021 and beyond?
New European e-commerce research by Sendcloud surveys thousands of shoppers, providing a detailed overview of online shopping behaviour today. How do DACH shoppers compare with their counterparts in other major markets? And how can e-commerce retailers in the region cater fully to customers’ fast-changing preferences and expectations? Anyone who’s been watching the boom in online shopping in the DACH region over the past two years can tell you what a…