Category: News

With so many British businesses that are now based – at least, in part – online, it should come as little surprise that many e-commerce store owners are looking to increase their international standing, not just their domestic one. However, many e-commerce businesses are small enterprises with just a few employees on their payroll at most. What this often means is that they do not have the in-house know-how to…

Das Paketaufkommen in den USA wuchs an BFCM um 43 % und lag damit unter dem Wachstumswert von 2020 (71 %). In Europa verzeichnete das Paketaufkommen in 2021 nur einen Anstieg von 70 % – ein deutlicher Rückgang gegenüber 94 % im Jahr 2020.  Die Paketlaufzeiten haben  sich im Vergleich zum Vorjahr verbessert, leichte Verzögerungen gab es lediglich während des BFCM 2021. Fortschritte bei der Bewältigung des Paketaufkommens lassen sich…

Different recycling laws apply across Europe. France is a pioneering nation for other EU countries in this area. For online retailers in particular, there are many regulations on the recycling of packaging, electrical appliances, and also textiles. German, or other non-French online retailers that ship to end-consumers France must also comply with these regulations. The French law on combating waste and the circular economy is particularly innovative, because it states,…

For a long time, trends have indicated that the reign of the more traditional, brick and mortar retail is threatened by online retail. Given the accelerated growth of e-commerce brought about since the pandemic, it seems such trends have increased. However, if we take a closer look at the development of online shops and retail stores, a different development is emerging, characterised by flexibility and the linking of several retail…

The Covid-19 pandemic was spreading around the globe, businesses and customer habits are affected, which has fueled the use of marketplaces. Companies were able to continue operating during the pandemic because of their products and services. Consequently, B2B marketplaces have experienced increased growth, but they are also facing increased pressure from B2C marketplaces since customers’ expectations have also risen. Since the pandemic’s start, more than 50% of B2B buyers and…

The ecommerce world is rapidly evolving, both from business to business, and the business to customer aspects. Ecommerce customers search for products and find them on various sites and roughly these can be split into 2 categories – retailer’s sites and numerous marketplaces.   Online retailers realize the situation and understand that they need to provide customers with a consistent shopping experience across this variety of channels. That is why…

A combination of advanced logistics, innovative technology and skilled employees are the key to getting an online purchase to consumers in a timely manner. Shipment tracking is an essential tool for tracking a package, and is very useful to know the current status of the goods, whether they have arrived at their destination or whether they are still on their way. Germany, 15th September 2021 – The last year has…

New European e-commerce research by Sendcloud surveys thousands of shoppers, providing a detailed overview of online shopping behaviour today. How do DACH shoppers compare with their counterparts in other major markets? And how can e-commerce retailers in the region cater fully to customers’ fast-changing preferences and expectations? Anyone who’s been watching the boom in online shopping in the DACH region over the past two years can tell you what a…

Why is Content Operations important to achieving your eCommerce targets and goals? The key to maintaining a successfully operated and profitable eCommerce business is to ensure you are continuously upgrading the Customer Experience (CX) and your personalization-at-scale strategies. CX and personalization are ultimately about understanding your customers, identifying shifts in their behaviours, and knowing how to adapt accordingly to match their needs and expectations. Creating loyal customers leads to a…