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CALL FOR PAPERS – Submissions open now!

• News
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The power of CRM: 11 reasons why it is important

• Interviews
• expert insights

Past, present, ​and future of CX – an interview with Christina Hirsch (Vodafone)

• Interviews
• brands

“I’m always inspired!”: interview with Jon Marks (Polaroid Originals)

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European cross-border commerce – 4 tips for merchants to boost sales

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2020/2021 DACH E-commerce Events List

• Trends
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How customized online-stores are built in Czech & Slovak Republic: survey among e-commerce software houses

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• Technology

JTL Connect 2019 – see you in Düsseldorf!

• Trends
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Can (content) marketing and sales go hand in hand?

• Trends
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Optimize your e-commerce website

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Retail in Germany: report

• Interviews
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Omnichannel personalization – interview with Anoop Vasisht (Dynamic Yield)

• Interviews
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The future of digital payments – interview with Mirko Hüllemann (heidelpay Group)

• Trends
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Chatbots and Messenger Marketing: What the Hype is about?

• Interviews
• data

Voice commerce and data- drive​n​ decision making as ecommerc​e trends – interview with Deniz Macura (Google)

• Interviews
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Personalization and contextualization will become key for successful e-commerce business – interview with Tobias Schlotter (Akeneo)

• Trends
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How important is customer service for boosting sales?

• Trends
• data

8 key takeaways from E-commerce Report: Germany 2019