• Interviews
• expert insights

Stay close, interact, serve great content. And your customers will reciprocate

• News
• chatbots

Does Your Online Store Need A Chatbot?

• Interviews
• expert insights

Customers are now used to ‘better, faster, cheaper’

• Interviews
• expert insights

When your customers get lost – you lose them

• Interviews
• business strategy

How dirty data impacts your company’s finances – and reputation

• Interviews
• business strategy

Are you truly customer-centric?

• Interviews
• expert insights

Today is all about selling experiences

• Trends
• customer experience

Increase conversion rate with proper User Experience (UX) design

• Trends
• customer experience

Reduce cart abandonment with address validation

• Trends
• business strategy

How to talk to your customers in 2017

• Trends
• customer experience

Enhancing your online store profits and customer satisfaction with retargeting

• Trends
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The golden metric for your online store – customer lifetime value

• News
• expert insights

Smartbuyglasses receives over 60,000 questions from every month. How to manage with that amount of request? (case study)

• Interviews
• expert insights

Happy, good-looking and inspired? The customers of about you