Topic
  • Expo and Awards
  • expert insights

E-commerce Germany Awards Interviews: GUURU Solutions

Discover the secrets behind GUURU Solutions’ award-winning Community Advice Solution and learn how it connects shoppers in real-time for authentic advice. Click to explore how this innovative platform boosts customer loyalty and sales with human intelligence and community spirit

Ecommerce retail sales
  • Trends
  • customer experience

How to find hidden friction points in checkout flows?

  • Trends
  • consumer behavior

How Storytelling and Emotional Engagement Can Transform Customer Loyalty

  • News
  • marketplaces

Amazon Expands A-to-z Guarantee in Germany for Better Customer Protection

Amazon’s A-to-z Guarantee ensures every purchase on Amazon.de is protected, offering hassle-free refunds and now expanded coverage for property damage and personal injury
  • Trends
  • business strategy

Four Ways Delivery and Experience Management Can Reshape Retail Strategies to Unlock Revenue

Discover why getting the delivery experience right is mission-critical for retailers to stand out, delight customers, and drive revenue growth amidst fierce competition
  • Trends
  • consumer behavior

The Neuroscience of Customer Experience, so What Really Keeps People Coming Back?

  • Trends
  • europe

12 Qualities of European Ecommerce Customer

  • Trends
  • customer experience

Can AI predict customer frustration before it goes viral?

  • Trends
  • business strategy

How to deliver a spotless customer experience in ecommerce?

  • Trends
  • business strategy

Best Strategies for Establishing Credibility in eCommerce

  • Trends
  • customer experience

Breaking down On-Time Deliveries for Your E-Commerce Brand

In today’s bursting online customer experience, on-time deliveries are a must. OTD is essential in setting your business apart from your competitors. Read more about it inside! (Ad)
  • Trends
  • europe

Should you enable customers to pay directly via a bank transfer?

Is this payment method suitable for your business? In this post we are going to delve into the advantages and disadvantages of enabling direct bank payments. We will take a look at how opening a multi currency account may help your business both to drive sales, and save costs. (Ad)
  • Trends
  • consumer behavior

“Buy Now, Regret Later?” All about post-purchase experiences

  • Trends
  • customer experience

Why Retailers in the DACH Region Should Embrace Returns Instead of Avoiding Them

  • Trends
  • customer experience

Understanding the Impact of Consumer Returns on the Retail Industry

  • Top lists
  • customer experience

6 Post-Purchase Strategies for Better Customer Retention

  • Trends
  • customer experience

How Do One-Page Checkouts Influence the Process of Online Shopping?

  • Trends
  • consumer behavior

How to Create Authentic Customer Experiences for Gen Z

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