Topic
  • Trends
  • data

Top Insights about Customer Service in the Ecommerce industry [the Simplr report]

  • Trends
  • customer experience

Your ultimate guide to upselling and cross-selling with personalization

  • Trends
  • platforms

How to Make Your Ecommerce Site More User Friendly: Tips for a Better Shopping Experience

  • Trends
  • business strategy

How to build positive e-commerce experiences in a world of higher expectations

  • Trends
  • business strategy

Churn Rate features: why customers leave you and how to avoid it 

  • Trends
  • data

Key Takeaways from The Value of an E-Shop’s Search Feature Report [Luigi’s Box]

  • Interviews
  • expert insights

“Autokauf per Mausklick: Wie man durch Customer Experience Management Vertrauen schafft”Interview with Claus-Peter Heinrich Head of Brand Marketing and Brand Experience in heycar 

  • Trends
  • customer experience

3 Technologies to Optimize Your Online Customer Journey

  • Trends
  • data

How to determine the ideal buyer persona for your e-commerce store

  • Trends
  • data

Personalization strategy: how to tackle it [The State of Personalization report]

  • Trends
  • business strategy

6 Effective Customer Retention Strategies For Your E-Commerce Business

  • Trends
  • data

How to personalize your webshop

  • Trends
  • Global

Global Marketing Trends 2022 – key insights about customer-centricity [Deloitte Report]

  • Trends
  • data

Top snapshots from the Connected Customer report [Salesforce]

  • Trends
  • data

Creating a competitive advantage in the e-commerce world [UserReplay report]

  • Trends
  • data

Key findings from the Ecommerce Personalization Benchmark Report 2021

  • Trends
  • business strategy

5 Ways to Improve Your Ecommerce Customer Service

  • Top lists
  • data

10 Key Ways Customer Service Affects Your Ecommerce

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