• Trends
• Europe

CX1 WORLD 2022 is Back in Action this October!

• Trends
• customer experience

Online payments: Conversion killers identified!

• Trends
• customer experience

Optimizing payment methods: tips and tricks for user-friendly payments

• Trends
• customer experience

How to Take Good Product Photos for Your Online Store

• Trends
• customer experience

User-friendly payment – what do I need to know?

• Trends
• business strategy

11 Best Ecommerce Tips and Tricks to Help You Succeed

• Trends
• data

Top Insights about Customer Service in the Ecommerce industry [the Simplr report]

• Trends
• customer experience

Your ultimate guide to upselling and cross-selling with personalization

• Trends
• platforms

How to Make Your Ecommerce Site More User Friendly: Tips for a Better Shopping Experience

• Trends
• business strategy

How to build positive e-commerce experiences in a world of higher expectations

• Trends
• business strategy

Churn Rate features: why customers leave you and how to avoid it 

• Trends
• data

Key Takeaways from The Value of an E-Shop’s Search Feature Report [Luigi’s Box]

• Interviews
• expert insights

“Autokauf per Mausklick: Wie man durch Customer Experience Management Vertrauen schafft”Interview with Claus-Peter Heinrich Head of Brand Marketing and Brand Experience in heycar 

• Trends
• customer experience

3 Technologies to Optimize Your Online Customer Journey

• Trends
• data

How to determine the ideal buyer persona for your e-commerce store

• Trends
• data

Personalization strategy: how to tackle it [The State of Personalization report]

• Trends
• business strategy

6 Effective Customer Retention Strategies For Your E-Commerce Business

• Trends
• data

How to personalize your webshop