Europe is falling behind in AI-driven commerce. In Behind the Click, Felix Hoffmann explains autonomous shopping, decision automation, and what retailers must do now.
In this Behind the Click episode, our host Janine Vanessa Heinrich and Charly De Backer, Head of Business Development at SysPay, unpacked payment complexity, acceptance rates and why relying on a single acquirer puts merchants at risk.
What will retail look like in the age of AI? Dara Kossok-Spieß joins Behind the Click to discuss Europe’s digital transformation, the future of shopping, and how retailers can prepare for the coming wave of AI agents.
Discover how flaconi’s CHRO Alexandra Szarmach rebuilt company culture through transparency, leadership alignment, and people-first strategy on Behind the Click.
A deep dive into Christina Skoeries’ inspiring leadership journey on Behind the Click – from driving camel active’s digital transformation to fostering a culture of passion, trust, and empowerment.
Discover how Karla’s co-founder Phillippe Padrock turns e-commerce delivery from a source of frustration into a moment of loyalty and profit. In this Behind the Click episode, he reveals why brands must reclaim the post-purchase journey and how proactive communication transforms “Where’s my order?” into customer delight.
KoRo’s journey on Behind the Click: Dr. Daniel Kundt explains product testing, price transparency, retail growing pains, and fact-driven fundraising.
Discover Shivany Powani’s five habits for leadership by influence in Behind the Click Podcast – see how to build trust, handle pushback, and drive impact in e-commerce.
On Behind the Click, Polina Sergeeva shares how she breaks taboos, challenges stigma, and builds bold growth with her femtech startup Menstruflow.
On Behind the Click, Frederike Knop shares her journey from scaling Audemars Piguet to leading Chronext through insolvency, reflecting on ambition, crisis, and redefining success as a young CEO.
In a recent episode of our EGN podcast Uber Direct’s Moritz Bernhard revealed how fast delivery is reshaping retail. Find out more inside!
Read about the newest episode of EGN Podcast where Efe von Thenen sat down with Ertan Özdil, Founder and CEO of weclapp, for a raw and powerful conversation about building one of Europe’s fastest-growing ERP platforms.
In this episode, host Efe von Thenen dives deep into the transformative impact of generative AI on the e-commerce industry with our guest, Anna Graf, Innovation Lead Emerging Tech at Arvato Systems. Anna’s extensive experience in AI, web3, AR/VR, and NFTs has made her a driving force in helping businesses navigate the complexities of modern technology and unlock new opportunities.
In this captivating episode of the EGN Podcast, host Efe von Thenen engages in a thought-provoking conversation with Gabriel Dixon, Founder and CEO of Novalnet. Together, they explore the nuances of payment processing and its profound influence on the success of e-commerce businesses.
Step into the captivating world of Westwing, a trailblazer in the home and living e-commerce space that has redefined how we think about beauty, authenticity, and premium design. In this episode of the EGN Podcast, host Efe von Thenen is joined by Lydia Kind, VP Creative & Communications at Westwing, as she shares the inspiring journey of a company that has grown into one of Europe’s most loved brands.
In this episode of the EGN Podcast, our host Efe von Thenen explores the evolving landscape of data-driven marketing and online advertising with Marc Feiertag, Chief Revenue Officer at Smarketer, one of the leading Google Ads agencies in the DACH region.
In this episode of the EGN Podcast, powered by the E-Commerce Berlin Expo, our host Efe von Thenen dives deep into the vital role of trust in e-commerce with Dr. Bastian Kolmsee, Chief Product Officer at Trusted Shops. Trust is one of the most significant factors influencing online shopping behavior, and this discussion sheds light on how businesses can build credibility to stand out in a competitive market.
In this insightful episode of the EGN Podcast, Efe von Thenen sits down with Stefan Suppra, Solutions Architecture Lead for Retail and Consumer Goods Germany from Amazon Web Services (AWS) to discuss how retail and e-commerce businesses are adapting to changing times and to uncover how technology is transforming retail and e-commerce.