Topic
  • Interviews
  • merchants

Behind the Click Podcast with Charly De Backer: What merchants get wrong about payments

In this Behind the Click episode, our host Janine Vanessa Heinrich and Charly De Backer, Head of Business Development at SysPay, unpacked payment complexity, acceptance rates and why relying on a single acquirer puts merchants at risk.

  • Interviews
  • expert insights

Behind the Click Podcast with Dara from HDE: How AI is redefining the future of European retail

What will retail look like in the age of AI? Dara Kossok-Spieß joins Behind the Click to discuss Europe’s digital transformation, the future of shopping, and how retailers can prepare for the coming wave of AI agents.

  • Interviews
  • brands

Behind the Click Podcast with Alexandra Szarmach: Rebuilding company culture at flaconi

Discover how flaconi’s CHRO Alexandra Szarmach rebuilt company culture through transparency, leadership alignment, and people-first strategy on Behind the Click.

  • Interviews
  • business strategy

Behind the Click Podcast with Christina Skoeries: Leading with passion and purpose

A deep dive into Christina Skoeries’ inspiring leadership journey on Behind the Click – from driving camel active’s digital transformation to fostering a culture of passion, trust, and empowerment.

  • Interviews
  • expert insights

Behind the Click Podcast with Philippe Padrock: Turning delivery from anxiety to advantage

Discover how Karla’s co-founder Phillippe Padrock turns e-commerce delivery from a source of frustration into a moment of loyalty and profit. In this Behind the Click episode, he reveals why brands must reclaim the post-purchase journey and how proactive communication transforms “Where’s my order?” into customer delight.

  • Interviews
  • expert insights

Behind the Click Podcast with Daniel Kundt: building an omnichannel love brand

KoRo’s journey on Behind the Click: Dr. Daniel Kundt explains product testing, price transparency, retail growing pains, and fact-driven fundraising.

  • Interviews
  • business strategy

Behind the Click Podcast with Shivany Powani: leadership by influence

Discover Shivany Powani’s five habits for leadership by influence in Behind the Click Podcast – see how to build trust, handle pushback, and drive impact in e-commerce.

Behind the Click Podcast with Polina Sergeeva: breaking taboos and building bold businesses
  • Interviews
  • business strategy

Behind the Click Podcast with Polina Sergeeva: breaking taboos and building bold business

On Behind the Click, Polina Sergeeva shares how she breaks taboos, challenges stigma, and builds bold growth with her femtech startup Menstruflow.

  • Interviews
  • business strategy

Behind the Click Podcast with Frederike Knop: ambition, crisis, and the courage to redefine success

On Behind the Click, Frederike Knop shares her journey from scaling Audemars Piguet to leading Chronext through insolvency, reflecting on ambition, crisis, and redefining success as a young CEO.

  • Interviews
  • europe

Redefining logistics and scaling across Europe: Insights from Moritz Bernhard on the EGN Podcast

In a recent episode of our EGN podcast Uber Direct’s Moritz Bernhard revealed how fast delivery is reshaping retail. Find out more inside!

Picture showing the founder of weclapp and the host of EGN podcast about e-commerce
  • Interviews
  • expert insights

Building a 40K-user ERP powerhouse against all odds: Insights from Ertan Özdil on the EGN Podcast

Read about the newest episode of EGN Podcast where Efe von Thenen sat down with Ertan Özdil, Founder and CEO of weclapp, for a raw and powerful conversation about building one of Europe’s fastest-growing ERP platforms.