The German customer: Germany 2020 Ecommerce Country Report insights
The German customer is very demanding, aware, economical and prefers local products. The company must really try to fight for the hearts, minds and wallets…
Customer Experience in DACH: practical tips from Praxtistipps CX report
In the Praxistipps Customer Experience report (you can download full report here), you can find 12 cases where exactly how to improve customer experience is…
The Future Shopper 2020 report: 8 insights to bookmark
The Future Shopper report gives you the opportunity to insight into what is happening in the world of e-commerce. This year (not surprisingly) discusses what…
How lockdown impacted the world of e-commerce
The crisis that came with the advent of pandemics in the world can be safely called global. The world slowed down, and the streets were…
How to understand the Critical Time Frame for Customer Complaints
When it comes to online shopping, the ultimate seal of approval is the ‘confirm purchase’ button. In placing an order, a customer is communicating many…
CBEC in Germany. How Germans feel about cross-border e-commerce
Let’s dig into what Germans like about cross border e-commerce. Do they like it? How do they shop? Do they trust it? Let’s find out.…
EBE20 recap: Trends and sustainability in German E-Commerce [idealo]
Idealo as one of the leading e-commerce platforms in Germany can be recognized as an authority about DACH ecom trends. Katharina Huke performs the role…
COVID-19 – the organization of an eCommerce warehouse
Coronavirus – what precautions are we using, and how does the warehouse organization in Omnipack look like? Check our best practices First of all, we…
9 great examples of how retail is dealing with the Corona crisis
The year 2020 is no ordinary one. For a long time to come, we will continue to tell our children – and our children will…
5 E-commerce Security Myths You Should Stop Believing
In 2020, we are seeing the e-commerce industry reach its zenith. With people locked inside their homes the only resort they have is to buy…
Brand Niche: Should My Online Business Go Targeted Or Go Broad?
Conflicting advice is hardly uncommon in the business world. Anyone who achieves some measure of success can easily assume that their approach is the correct…
![EBE20 recap: The truth behind mass personalisation [Madeone]](https://ecommercegermany.com/wp-content/uploads/2020/04/Cover_EBE-238x182.png)
EBE20 recap: The truth behind mass personalisation [Madeone]
E-commerce Berlin Expo brings us a lot of priceless knowledge, and we cannot have a better opportunity to make use of it. Today we would…