“Businesses’ mobile communication is the new window shopping” – interview with Lisa Dauvermann (Facebook)
Interviews
“Cybercriminals are very opportunistic and will target smaller e-retailers as well as big ones” – interview with Max Laemmle (Fraugster)
Interviews
“Personalization is about to take center stage and will become mainstream in 2020” – interview with Ralph Hünermann (ODOSCOPE)
Interviews
“We’ve identified the feedback of satisfied customers as a new form of online currency” – interview with Remo Fyda (ProvenExpert)
Trends
How artificial intelligence in a shop inspires customer journey
Interviews
“Always pay attention to what consumers say about your products, use this information to improve your service and proposition” – interview with Tom Pham (Beiersdorf)
Interviews
“Can there be a new touchpoint, relevant for e-commerce, in the car?” – interview with Isabelle Ette (IBM iX)
Expo and Awards
Top 15 speakers you can’t miss at E-commerce Berlin Expo 2020!
Trends
Here’s all you need to know about E-commerce Berlin Expo 2020
Interviews
“Today the consumer demand for a more personalized product and service” – interview with Christian Möhring (madeone)
Trends
Cross-Border Payments and Commerce Report 2019 – 2020
Trends
Check out the agenda for E-commerce Berlin Expo 2020!
Interviews
“Look through the data to see the bigger picture” – interview with Dijana Dimitrovska (Marley Spoon)
Interviews
“Content Marketing plays a huge role for online stores nowadays” – interview with Björn Darko (Searchmetrics)
Interviews
“Digital payment is becoming increasingly popular and consumer habits change faster than ever” – interview with Max Bense (collectAI)
Interviews
“Machines will complement, assist and support us in many (more) fields” – interview with Christian Kahl (CyberSolutions)
Trends
Trend Radar 2020: How AI Changes E-commerce
Interviews
“I envision a world where customers get cheaper products and much more holistic, digital support that tailors their needs better than the current infrastructure.” – interview with Sebastian Arendt (A-Z GartenHaus)