From Box – Die Abholstation to DB Kinderleicht, discover how innovative solutions are transforming e-commerce delivery and travel for families. Ready to offer unmatched flexibility and sustainability? Dive in now! (Ad)

AI-driven customer support is revolutionizing e-commerce by enabling faster, personalized responses to customer inquiries, especially during critical presales moments. By leveraging tools like automated ticketing, contextual responses, and proprietary data models, businesses can enhance customer experience, drive sales, and maintain trust with secure and tailored interactions. (Ad)

WhatsApp has revolutionized e-commerce communication with its 98% open rate, personalized interactions, and AI-driven automation. Tools like Spoki empower businesses to leverage WhatsApp’s potential for bulk messaging, CRM integration, and seamless payment options, driving sales, customer satisfaction, and long-term loyalty. (Ad)

Uncover the leading loyalty programs for online shoppers in Germany. Learn how to earn more rewards and enjoy a superior shopping experience today.

Unlock the potential of your e-commerce with data-driven insights! From analyzing website traffic to optimizing user behavior and conversions, leveraging tools like Power BI can transform raw data into actionable strategies, boosting growth and profitability. Find out more inside! (Ad)

Discover how AI agents are revolutionizing e-commerce customer service, providing 24/7 personalized support and transforming operations with efficiency and intelligence. Explore the full article to learn how businesses are leveraging AI to enhance customer satisfaction and redefine service excellence. (Ad)

Discover how accurate address management and cutting-edge technologies can transform your e-commerce business. From streamlining global operations to preventing fraud, find out why valid customer data is the cornerstone of enhancing customer satisfaction and driving competitive advantage. (Ad)

Discover the future of e-commerce delivery: Out of Home (OOH) solutions are transforming last-mile logistics with unmatched convenience, cost-efficiency, and sustainability. From automated parcel lockers to innovative cross-border collaborations, learn how this trend is set to redefine European e-commerce by 2025—meeting consumer demands for flexibility while driving eco-friendly change. (Ad)

Is your e-commerce strategy keeping up with the future? WhatsApp is no longer just for chatting – it’s a powerhouse for real-time marketing, customer satisfaction, and revenue growth. Read on to uncover practical tips and proven tactics to make WhatsApp an essential part of your business success. (Ad)

In this episode of the EGN Podcast, powered by the E-Commerce Berlin Expo, our host Efe von Thenen dives deep into the vital role of trust in e-commerce with Dr. Bastian Kolmsee, Chief Product Officer at Trusted Shops. Trust is one of the most significant factors influencing online shopping behavior, and this discussion sheds light on how businesses can build credibility to stand out in a competitive market.

Discover how interactive emails can transform your e-commerce strategy in this insightful guide. Learn the techniques that triple conversion rates and create seamless shopping experiences—right in your customers’ inboxes! (Ad)

To thrive in international e-commerce, brands must balance global scalability with local relevance, addressing consumer expectations for seamless, tailored experiences. Read more about it inside! (Ad)

Discover how accurate product data boosts e-commerce success by improving visibility, trust, and sales. Learn why leveraging all data types and tools like Dotidot is key to staying ahead! (Ad)

Consumer loyalty is critical in today’s competitive e-commerce landscape, with 69% of German consumers favoring brands with loyalty programs, according to Brevo’s latest survey. By leveraging digital innovations like mobile wallets and personalized communication channels, brands can strengthen customer retention, boost sales, and create lasting relationships. Learn more inside! (Ad)

In the competitive world of e-commerce, customer loyalty isn’t just about flashy discounts or promotions—it’s rooted in a seamless shopping experience. Optimized merchandise management processes ensure smooth operations, from accurate stock management to fast shipping and effortless returns. Learn more inside! (Ad)

Accessibility in e-commerce is not just a legal mandate but a powerful opportunity for growth. Learn how you can future-proof your online store, attract new customers, and improve user experience while staying ahead of the 2025 compliance deadline. (Ad)