Cross-Border Payments and Ecommerce Report 2022-2023 by The Paypers – Hot Off the Press

The cross-border ecommerce market is growing steadily, and it does not show any signs of slowing down – whether we talk about the B2C or B2B component. New technologies are being rolled out to streamline payments processes, trends and developments with the potential to shape this market become more important and easier to spot, and most certainly customer behaviours change as more and more services are being adapted to better suit shoppers’ needs. All these elements help create a seamless environment for merchants and consumers, making it easier to purchase and sell goods and services across borders.

With this in mind, together with merchants, top players, consultancies, and industry associations, The Paypers put together a comprehensive compendium of data that gives merchants and technology providers alike a crucial advantage to thrive in the cross-border payments and ecommerce market. Throughout the new edition of the Cross-Border Payments and Ecommerce Report 2022-2023, the key objective is to provide helpful insights into major trends that drive growth in the cross-border payments and ecommerce space, while also tackling other relevant subjects for ecommerce businesses, in order to assist them in their bid to expand globally and boost revenue.

Context and the Size of the Market

Current predictions indicate a CAGR above 25.1% for the cross-border B2C ecommerce market over 2022-2028 and an earned revenue estimated to reach more than USD 3 trillion by 2028. The B2B ecommerce market is also growing steadily. Corporate buyers are more open towards ecommerce, with two-thirds choosing digital or remote channels when making purchases. One of the main enablers of cross-border B2B ecommerce is represented by marketplaces. They have become a key part of the B2B buyer journey, with 60% of B2B buyers stating that they are open to purchasing on digital marketplaces. With this growing interest, however, come greater expectations: 80% of B2B buyers now expect a seamless purchasing experience.

When it comes to B2B cross-border payments, the transaction value of all B2B payments taking place across borders is expected to exceed USD 42.7 trillion in 2026, from USD 34 trillion in 2021. In this context, the Cross-Border Payments and Ecommerce Report 2022-2023 is highly relevant for all the players that want to gain a better view over this sector.

Report Highlights

This year’s edition features a specific focus on the most relevant developments and trends currently governing public dialogue in cross-border ecommerce and cross-border payments. The future of platforms and marketplaces, D2C ecommerce, sustainability in ecommerce payments, the metaverse and the opportunities it brings, and payments infrastructure and orchestration are just a couple of the themes analysed in-depth.

The report puts a lens on local markets, dwelling on several diverse spaces, from insights and local developments in the UK to digital transformation and the high-speed rise of the Asian market or LATAM. Moreover, necessary conversations have been opened regarding PSD2 and instant payments, along with other poignant local and regional regulatory updates impacting cross-border payments and ecommerce.

The Size of the Market

In order to shed some light on the current state of affairs and the size of the B2C and B2B ecommerce markets, the introductory chapter focuses on the catalysts that spurred growth in the last couple of years, how technology, digitalisation, and alternative payment methods impact B2B and B2C ecommerce, and future trends that can potentially accelerate the flourishing of this space.

Key Developments and Trends Shaping the Ecommerce Space

In this chapter, experts elaborate on industry trends and developments that proved to be instrumental in the growth of the ecommerce sector in 2022 – and disruptive for both consumers and brands. Other topics tackled are the impact of digital transformation on the marketplaces business model, the points that should not miss from the growth strategy of D2C brands, re-commerce and the necessary steps to be taken to achieve sustainability goals, and the metaverse and how it will impact global commerce in the future.

Zooming in on Cross-Border Payments

Payments gather the highest level of complexity when they are processed and orchestrated across borders. This section focuses on the infrastructure developments that pave the way for meaningful growth going into 2023, along with a keen interest in the topical cross-border payment trends that make for sure-fire consolidation strategies at the checkout. Be sure to read the contributions included in this chapter to learn more about the latest developments and payment preferences in local markets – and spruce up your knowledge of current regulations impacting cross-border payments and ecommerce.

Finding the Best Partners to Deal with Specific Challenges

Whether you’re a small merchant, a large marketplace, a payments platform, or a processor involved in a complex payments mix, finding the best strategy to deal with the challenges posed by cross-border ecommerce is a top priority. This chapter explores granular issues such as handling chargebacks, service orchestration, or payments localisation. You will have the opportunity to explore specific verticals or strategies to overcome regional challenges, along with the elaborate role that technology plays in the smooth operation of B2B payments and ecommerce.

The main subjects tackled are relevant in depicting today’s cross-border ecosystem and in determining the most successful path towards growing an ecommerce business globally. Thus, without further ado, we invite you to download your free copy HERE and explore the Cross-Border Payments and Ecommerce Report 2022–2023 to stay one step ahead in this competitive market!


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