All Interviews

E-commerce Folks: Meet Robin von Hein

Robin von Hein

Time for Robin von Hein from simplesurance GmbH in our “E-commerce Folks” series!

In “E-commerce Folks” we introduce e-commerce professionals to our readers through a short questionnaire with all the same 15 short sentences to finish.

Short & sweet: no facts and figures, no case studies, no company’s strategies. Just them and their quick insights about e-commerce.

 

My adventure with e-commerce started when… we founded simplesurance in 2012.

…But when I was a child, I wanted to be… an actor.

The most overrated thing in e-commerce is… that there is the assumption that e-commerce can banish retail trade.

The most underrated thing in e-commerce is… after sales service and customer experience.

The biggest success I had working in e-commerce was… connecting old and new economy, by providing a solution to offer insurance in e-commerce and thus improve services and the aftersales experience for customers.

The biggest mistake I made in e-commerce (and how I dealt with it) was… not targeting the big fish in e-commerce first. I dealt with this by targeting the big players later and partner with giants such as Huawei, Rakuten and real since 2016.

This year’s hottest trend in e-commerce is… personalization & customer centricity.

In 10 years, e-commerce will… be much quicker and more unique.

When I hire people, I care most about the candidate’s… motivation and team spirit.

An e-commerce business/venture that inspires me most is… any business that has proven to be successful.

An e-commerce (or related) website that I read most often is… Business Punk.

My favourite online shop is… any of our approx. 2,500 business partners.

I can’t imagine my work without… my smartphone. That’s why it’s insured.

To motivate myself, I… have a hobby like kitesurfing that gives me balance.

The advice I would give to my younger self is… never stop playing.

 

Robin Von HeinFollow Robin von Hein @:

LinkedIn: robin-von-hein-4151965a

Crunchbase: robin-von-hein

XING: Robin_vonHein

 

 

2 Responses

  1. Our assignments are always unique and free of plagiarism. Our experts produce contents in sync with the criteria and expectations of your faculty. Great Assignment Helper furnishes most reliable Australian Law Assignment Help to students at the cheapest rate.

  2. Our compositions are always counterfeit free and totally in sync with the criteria and expectations of your faculty. Great Assignment Helper furnishes the Best Assignment Help to students at very affordable rates.

Leave a Reply

Your email address will not be published.