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Here it comes: the second stage of our E-commerce Germany Awards 2022!

More than 340 companies competed in ten categories in order to be spotted by the audience and then, being evaluated by our Jury. However, as long as we would love to reward them all, we can invite only 10# companies in each category. And the audience has decided. Throughout December, the public voting took place on our website. More than 20.000 votes were casted, making it the highest vote count…

How to create valuable content in the ecommerce industry?

Content marketing is an ever-expanding branch of marketing. In addition to using it in obvious industries, it also developed remarkably in the e-commerce industry, which by far achieved one of the highest increases in the last year. You can read about how to create valuable content in the ecommerce industry in this article. What is content marketing? Content marketing is based on publishing substantive, valuable content that educates recipients and…

5 Ways to Improve Your Ecommerce Customer Service

There has been an increasing demand among consumers across sectors for fast, efficient, thorough, and personalized customer service. Customer service plays such a monumental role in business growth and overall customer satisfaction that the customer experience market has grown by about 16.9% from 2019 to 2020. The customer experience management market worldwide was found to be worth as much as $7.6 billion in 2020. For eCommerce businesses, in particular, customer…

10 Key Ways Customer Service Affects Your Ecommerce

You’ve put in all the work to get your ecommerce site up and running. You’re finally making money! But what happens when you get a negative review? Does one customer complain about an item they ordered? Or someone makes a complaint on social media about their experience with your company? It’s not just one person who has this problem, it can affect your entire business. In this blog post we’ll…

3D Virtual Photography is 6x More Cost-Effective for Online Product Imagery – CGTrader ARsenal Reports

Virtual photography up to 6 times cheaper than traditional photographyThe global average price of photography for five-product photoshoots is $11,0763D virtual photography can deliver the same number and quality of visuals for just $2,000 New research released by CGTrader ARsenal shows that 3D virtual photography – also known as 3D rendering – is now the most cost-effective means of creating a substantial product image bank for retail businesses. The global…

Top 10 Mistakes to Avoid in eCommerce Search and How To Do It The Right Way

We’ve all experienced the frustration of trying – and failing – to find the right product in our favorite ecommerce store. Why can it be so difficult to find the products you already know you want to buy? Here’s why: 61% of all sites perform below average on site search tests. These poorly performing sites often repeat these common errors: 61% only show results if shoppers use exact matches to…

Top 10 Insights about Web Push Notifications in DACH 2021

Signalize, a free push notification solution, recently released the Benchmark 2021 in Push Notification Marketing for the DACH region. The report is based on a representative sample of 25 million opt-ins and 50 million push notifications sent via the Signalize platform in DACH (Germany, Austria, Switzerland) 2020. Push notifications are clickable short messages sent from a website to site’s visitors who have previously opted-in for receiving them. Recipients get the…

SMS Communication for E-commerce [2021 Guide]

This guide will lead you through the basics of SMS communication for e-commerce. You will learn about the most important applications of text messaging in online business and how to implement them, as well as means to optimize your SMS campaigns and databases. A brief history of texting Bulk text messaging is a bottom-line tool of e-commerce, and so it is often overlooked as not on par with modern technology.…

E-commerce trends in the DACH market 2021

Over 100 million potential customers. Wealthy countries with high internet penetration and customers willing to buy online. That’s how we can shortly summarize the DACH market – the Western European region consisting of Germany, Austria, and Switzerland. What trends are currently shaping this market concerning online retail? And what should you do if you want to sell your products here? Let’s discover the full e-commerce potential of the DACH market.…

Key takeaways from the Ecommerce Customer Care Guide

Some people say shopping online is now more normal than offline. Well, that’s big words, but they are true. However, people are expecting at least the same customer service online as offline. In this report from salesupply, you can find many details about ecommerce customer care – its trends and figures. But for now, stay with us to find the essential information about this topic! Changes & Develop As online…

The Top 3 Most Efficient Software for Associations Management Online

The most efficient association management software enables organizational leaders to perform their administrative duties expertly. They can organize memberships and facilitate engagements quickly and effectively. A Small Business CRM Software can also be used to track employee performance like in a dedicated people enablement platform and to increase the team’s productivity. The good news is that even with the already improved technology, solution providers are still working smarter year after…

6 Best Web Design Tips to Improve the UX of Your E-Commerce

The user experience (UX) on your e-commerce site has a significant role to play. It determines audience engagement and interaction with your content. There are so many businesses fighting for an online share of voice. You can therefore not afford to be complacent. Yet, the reality is that ensuring a pleasant UX can be difficult. You need the right tips to do it well. That is why it is…