100+ Germany E-commerce Statistics for 2026

Written by

Kinga Edwards

Published on

Introduction

Discover the top 100+ statistics about e-commerce in Germany. Stay informed with essential insights and trends shaping the online retail landscape.

Top 100+ Statistics about Ecommerce in Germany
Chapters

Germany’s e-commerce market returned to steady growth in 2025. Online retail revenue reached €92.3 billion, while the forecast for 2026 points to €96.3 billion. Growth now comes from more than fashion and electronics. Groceries, health products, marketplaces, mobile shopping and AI-assisted product research are reshaping the market.

Below are more than 100 current statistics covering the size, structure and direction of German e-commerce.

A note on the data

Most market values in this guide come from the HDE Online-Monitor 2026. HDE measures B2C online sales of new physical and digital goods in Germany. Values are net of VAT and adjusted for returns. Services, travel, tickets, streaming and online rentals are excluded.

Secondhand revenue is reported separately. Shopper adoption figures come from Destatis, while the payment section uses Deutsche Bundesbank data. Figures from different sources should not be treated as directly interchangeable because their market definitions differ. 

Germany e-commerce statistics at a glance

MetricLatest figurePeriod
German online retail revenue€92.3 billion2025
Annual online revenue growth3.9%2025
Forecast online retail revenue€96.3 billion2026
Forecast annual growth4.3%2026
Online share of retail sales13.5%2025
Online market including secondhandApprox. €103 billion2025
Revenue generated through marketplaces56.7% of online sales2025
Revenue generated on mobile devices69%2025
Smartphone share of online revenue61%2025
Average number of online orders35.2 per shopper2025
Average spend per online order€53.202025
Secondhand online revenue€10.5 billion2025
Consumers using AI for product research35%2025
Consumers consciously ordering abroad26%2025
Temu and Shein share of online retailApprox. 5%2025
Estimated TikTok Shop revenueApprox. €220 million2025

Germany’s online market added €3.5 billion in net revenue during 2025. Its growth rate once again exceeded offline retail growth, although physical stores still account for most German retail spending.

How large is the German e-commerce market?

German online retail generated €92.3 billion in net revenue during 2025, up from €88.8 billion in 2024. HDE expects the market to grow another 4.3% in 2026, taking revenue to €96.3 billion.

Source

The market has now recovered from the post-pandemic decline recorded in 2022. Revenue remains €19.3 billion above its 2020 level. 

German online retail revenue from 2020 to 2026

YearOnline revenueAnnual changeChange in revenue
2020€73.0 billion23.2%€13.8 billion
2021€87.0 billion19.1%€14.0 billion
2022€84.7 billion-2.6%-€2.3 billion
2023€85.5 billion1.0%€0.8 billion
2024€88.8 billion3.8%€3.3 billion
2025€92.3 billion3.9%€3.5 billion
2026 forecast€96.3 billion4.3%Approx. €4.0 billion

The sharp increases of 2020 and 2021 were exceptional. Germany has now moved into a slower but more stable phase of e-commerce growth.

For a broader view of the market, read our analysis of German e-commerce growth.

Online retail is growing faster than offline retail

Online sales grew 3.9% in 2025, compared with 2.9% for offline retail. The online share of the wider German retail market increased only slightly, from 13.4% to 13.5%.

Source

The figure changes considerably across categories. Non-food products have a far higher online share than food products. In 2025, 19.1% of non-food spending took place online, compared with 3.2% of food spending.

German online and offline category performance

CategoryOnline growthOnline revenue increaseAnnual online spend per shopperOffline growthOffline revenue changeAnnual offline spend per person
Fashion and accessories2.8%€0.6bn€435-1.5%-€0.4bn€448
Consumer electronics2.9%€0.6bn€404-4.5%-€1.1bn€401
Leisure and hobbies2.9%€0.4bn€282-1.1%-€0.3bn€384
FMCG10.4%€1.3bn€2583.0%€7.6bn€4,051
Home and furnishings1.8%€0.1bn€166-2.7%-€0.8bn€491
DIY and garden2.1%€0.1bn€68-0.9%-€0.4bn€677

HDE calculates online spend per online shopper aged 14 or older. Offline spend is calculated across the general population aged 14 or older, so the two columns have different population bases.

FMCG was the only major category in the comparison to grow strongly in both channels. Electronics, fashion, home products and leisure goods increased online while losing revenue offline.

Which product categories generate the most online revenue?

Fashion remains Germany’s largest online retail category. It generated €21.2 billion in 2025, equal to 22.9% of online revenue.

Consumer electronics followed with €19.7 billion. Together, fashion and electronics represented 44.2% of the market, down from 44.7% a year earlier. The change reflects faster growth in groceries, health products and other everyday categories. 

German e-commerce revenue by category

CategoryOnline revenue in 2025Share of online marketGrowth in 2025
Fashion and accessories€21.2bn22.9%2.8%
Consumer electronics and electrical goods€19.7bn21.3%2.9%
Leisure and hobbies€14.1bn15.3%2.9%
Fast-moving consumer goods€13.4bn14.5%10.4%
Home and furnishings€8.1bn8.8%1.8%
Health and wellness€6.1bn6.6%4.9%
DIY and garden€3.3bn3.6%2.1%
Jewellery and watches€1.4bn1.6%3.1%
Office supplies and stationery€1.4bn1.5%2.4%
Other categories€3.6bn3.9%Not separately reported
Total€92.3bn100%3.9%

FMCG was the clear outlier, growing more than 2.5 times faster than the online market average. Health and wellness recorded the second-highest category growth at 4.9%. 

See our separate analysis of the most popular online shopping categories in Germany.

How much of each category is purchased online?

A category’s share of total online revenue is not the same as its online penetration.

Electronics and fashion have the highest online shares within their respective markets. FMCG contributes €13.4 billion to e-commerce, but online sales still represent only 4.9% of total FMCG spending.

Online share of each German retail category

CategoryOnline share in 2024Online share in 2025Change
Consumer electronics43.2%45.1%+1.9 pp
Fashion and accessories43.1%44.2%+1.1 pp
Office supplies and stationery37.3%38.9%+1.6 pp
Jewellery and watches36.7%37.6%+0.9 pp
Leisure and hobbies23.8%24.3%+0.5 pp
Home and furnishings20.9%21.6%+0.7 pp
Health and wellness17.2%17.5%+0.3 pp
DIY and garden7.4%7.6%+0.2 pp
FMCG4.6%4.9%+0.3 pp

Electronics and fashion are mature online categories. Groceries and health products have much more room to move online, even when their percentage growth is already higher. 

Which German e-commerce categories have the most growth potential?

Some categories already have high online penetration but relatively little growth. Others are growing rapidly from a small base.

Emerging and mature online product groups

Product groupOnline share in 2025Average annual growth, 2023–2025Market position
Drugstore goods4.1%13.2%Low penetration, high growth
Food and delicacies2.7%10.7%Low penetration, high growth
Medical supplies5.0%8.1%Low penetration, high growth
Children’s clothing55.5%2.6%High penetration, slower growth
Musical instruments54.0%2.4%High penetration, slower growth
Photography products51.1%2.2%High penetration, slower growth
Leather goods and accessories41.6%1.0%Mature online category
Shoes37.1%-0.7%High penetration, declining

The contrast is important for retailers. A low online share does not mean low demand. In groceries, drugstore goods and medical supplies, it may point to a market still shifting from physical to digital purchasing. 

How important are marketplaces in German e-commerce?

Marketplaces accounted for 56.7% of German online retail revenue in 2025. Marketplace sales increased 5.9%, while the remaining online market grew 0.9%.

Sales completed through marketplaces grew more quickly than sales attributed to any individual retailer format.

Growth by online retail format

FormatRevenue growth in 2025
Sales through marketplaces5.4%
Retailers with physical-store origins4.0%
Online-first retailers3.9%
Manufacturers selling directly online3.8%

The categories overlap in HDE’s framework. A physical retailer can sell through its own shop and a marketplace, while marketplace revenue is assigned to the seller’s original retail format.

Origin of non-marketplace online sellers

Seller format202020242025
Online-first businesses56.5%54.9%55.0%
Retailers with physical-store origins33.7%34.9%34.9%
Manufacturers9.8%10.2%10.1%

The market shares have changed very little since 2020. Online-first businesses still generate more than half of non-marketplace e-commerce revenue. 

Amazon and marketplace share of German online retail

Channel20242025
Amazon.de direct retail17.2%17.2%
Amazon.de Marketplace45.5%46.1%
Other marketplaces10.6%10.8%
Remaining online retail26.7%25.9%
All marketplaces56.1%56.7%

HDE’s institutional Amazon view includes some sales from other European countries, so the 63.3% combined Amazon figure should not be interpreted as a simple domestic market-share calculation. The report uses it to illustrate Amazon’s scale within the German online retail ecosystem. 

Our guide to the leading online marketplaces in Germany covers the platforms behind these figures.

Are physical retailers still selling online?

Forty per cent of German physical retailers sold goods online in 2025. The share was unchanged from 2024 but below its 45% peak in 2020.

Among physical retailers with online sales, 58% operated their own online shop. The figure fell from 66% in 2024, suggesting that some retailers are relying more heavily on external platforms or withdrawing from direct e-commerce.

Online activity among physical retailers

YearPhysical retailers selling onlineOnline sellers using their own shop
201033%77%
201840%63%
202045%62%
202244%65%
202440%66%
202540%58%

The number of retailers using e-commerce has increased only modestly since 2010. The mix of channels has changed more than the total adoption rate. 

How many people shop online in Germany?

Destatis reports that 86% of people aged 16 to 74 had purchased something online at least once in 2025. Seventy per cent had bought online within the previous three months.

The adoption rate is highest among people aged 25 to 44. Older shoppers are less active, but their participation continues to increase. HDE found that the number of online shoppers aged over 55 grew 3.1% in 2025, compared with 1.2% growth across all shoppers. 

Online shopping adoption by age

Age groupInternet usersInternet users in previous three monthsHave shopped onlineShopped online in previous three months
Total, 16–7497%95%86%70%
16–2498%97%87%71%
25–4499%98%94%82%
45–6497%95%86%68%
65–7490%87%68%50%

The difference between “has ever shopped online” and “shopped online recently” matters. Claims that almost every German adult shops online usually refer to internet access or a narrower survey sample rather than recent shopping activity.

Online shopping adoption by gender

GroupHave shopped onlineShopped online in previous three months
Women aged 16–7485%70%
Men aged 16–7487%71%
Women aged 25–4494%84%
Men aged 25–4494%79%
Women aged 65–7463%45%
Men aged 65–7473%56%

Gender differences are small across the total population but become more visible among the oldest age group. 

How frequently do Germans order online?

The average German online shopper placed 35.2 orders in 2025. That works out at almost three orders per month.

Average spending reached €53.20 per order. Multiplying the two figures gives an indicative annual spend of around €1,873 per active shopper, although actual spending varies widely across categories and consumer groups. 

Shopping metric2025 figure
Average online orders per shopper35.2 a year
Approximate monthly order frequency2.9 orders
Average spend per order€53.20
Indicative annual spendApprox. €1,873
Growth in the number of online shoppers1.2%
Growth among shoppers aged over 553.1%

Growth is coming less from adding first-time digital buyers and more from higher spending among people already shopping online.

How important is cross-border e-commerce in Germany?

Cross-border shopping is common, but consumers do not always realise that an order is being shipped from another country.

Twenty-six per cent of surveyed shoppers said they deliberately ordered from foreign retailers in 2025. Another 39% discovered only after ordering that the retailer was located abroad.

German attitudes towards cross-border shopping

Behaviour20242025
Consciously order from foreign retailers24%26%
Have unknowingly ordered from abroad42%39%
Have not ordered abroad but would consider it15%18%
Have not ordered abroad and would not consider it19%17%

Foreign online sellers generated an estimated €10.9 billion from German shoppers in 2025, representing 11.8% of online retail revenue under HDE’s definition. 

Most common countries used for cross-border orders

CountryShare of German cross-border shoppers ordering there
China49%
France22%
Netherlands19%
Austria15%
Italy15%
Spain13%
United States13%
Poland11%
United Kingdom10%

China leads by a wide margin. France and the Netherlands are the most common European sources.

Temu and Shein statistics for Germany

Temu and Shein generated an estimated €4.7 billion in German online sales during 2025. Together, they represented around 5% of the total market.

HDE estimates that 16 million people in Germany bought from at least one of the two platforms. 

Temu and Shein metric20242025
German shoppers14.4 million16.0 million
Average spend per order€24.95€34.15
Average orders per shopper8.358.51
Estimated parcels per day400,000460,000
Estimated German revenue€3.0 billion€4.7 billion
Approximate market share3.4%5.0%

Of the 16 million shoppers, approximately 13.5 million bought from Temu, 7 million bought from Shein and 4.5 million used both.

Germany also had 20.9 million monthly Temu users during the reported 2025 period, up from 16.3 million in the previous comparison period. Shein reached 22.2 million German monthly users, compared with 16 million earlier. 

Mobile commerce statistics for Germany

Mobile devices generated 69% of German online retail revenue in 2025.

Smartphones alone accounted for 61% of online revenue, up from 47% in 2020. Desktop and laptop devices fell from 45% to 31%, while tablets remained unchanged at 8%. 

Online revenue by device

DeviceShare in 2020Share in 2025
Smartphone47%61%
PC or laptop45%31%
Tablet8%8%
All mobile devices55%69%

Smartphones generated €56.7 billion in online revenue during 2025. All other devices combined generated €35.6 billion.

Mobile websites versus shopping apps

Smartphone purchasing channel20242025
Shopping apps48%50%
Mobile websites52%50%

Apps did not replace the mobile web. German smartphone purchases are now split equally between apps and websites.

Retailers need both a strong mobile site and a useful app strategy. See the top shopping apps in Germany for examples from the market.

Social media use by age in Germany

The platform mix changes sharply between age groups. YouTube reaches 89% of internet users aged 16 to 19, while Instagram reaches 85% and TikTok reaches 66%.

Facebook has the opposite age profile. Only 7% of 16- to 19-year-olds use it, compared with 52% of people aged 60 to 69.

Social media platform use by age

Age groupYouTubeInstagramSnapchatTikTokPinterestFacebook
16–1989%85%68%66%63%7%
20–2978%75%45%45%44%32%
30–3976%71%15%28%25%61%
40–4968%62%11%20%23%67%
50–5964%52%4%22%22%61%
60–6948%30%1%8%17%52%

The data also shows why a single social-commerce strategy cannot cover the full German population. Platform selection needs to reflect the age of the customer rather than general platform popularity.

For further context, see our guide to social commerce in Germany.

Influencer and social-commerce statistics

Thirteen per cent of German internet users reported buying a product after discovering it through a social media post.

The strongest response came from people aged 30 to 39. Almost one in four people in that group had made an influencer-assisted purchase.

Age groupPurchased after discovering a product through social media
16–1917%
20–2916%
30–3923%
40–4914%
50–597%
60–694%
Average13%

The results challenge the idea that influencer commerce belongs only to teenagers. Millennials currently show the strongest link between social discovery and completed purchases.

TikTok Shop statistics for Germany

TikTok Shop entered Germany in March 2025. Six months after launch, 52% of surveyed internet users recognised the service and 9% had already bought from it.

Estimated 2025 revenue reached approximately €220 million. Average spending was €59 per purchase. 

TikTok Shop metric2025 figure
Consumers aware of TikTok Shop52%
Consumers who had purchased9%
Browsed but had not purchased11%
Aware but had not used it32%
Unaware of TikTok Shop49%
Average spend per purchase€59
Bought once or twice51% of buyers
Bought three to five times39%
Bought more than five times10%
Estimated revenueApprox. €220 million

Rounding means the awareness categories total slightly more than 100%.

The five most commonly purchased product groups were:

  1. Clothing and accessories
  2. Cosmetics and personal care
  3. Sports and leisure products
  4. Consumer electronics
  5. Drinks, snacks and confectionery

Read more about TikTok Shop usage in Germany.

AI shopping statistics in Germany

Sixty per cent of German internet users aged 16 to 69 had used AI tools such as ChatGPT, Gemini or Claude by October 2025.

Twenty-six per cent used them regularly, while 34% had tried them at least once. Among people aged 16 to 19, regular usage reached 53%.

Awareness and use of AI tools

AI usage statusShare of internet users
Use AI regularly26%
Have used AI at least once34%
Know about AI but have not used it34%
Have not heard of the tools6%
Regular use among 16- to 19-year-olds53%

Among people familiar with AI, 28% could imagine using it to shop for many types of product. Another 34% would use it for a smaller selection of products.

Potential use of AI for shopping

AttitudeShare of AI-aware consumers
Would use AI for many products28%
Would use AI for selected products34%
Would not use AI for shopping38%

AI-assisted product research is already more than a future scenario. Thirty-five per cent of consumers use AI chatbots to research purchases.

What German consumers research with AI

Research activityShare of AI product researchers
Comparing product features64%
Assessing product quality58%
Comparing prices51%
Checking shop reliability38%
Finding shop recommendations31%
Checking delivery and return conditions24%
Other activities3%

Retailers competing for visibility will need structured product data that AI systems can interpret. Our guide explains how German retailers can prepare product feeds for AI-assisted shopping

Secondhand e-commerce statistics

The German online secondhand market generated €10.5 billion in 2025. Revenue increased 5.3%, faster than the 3.9% growth recorded for new products.

The market has almost doubled since 2019, when online secondhand revenue stood at €5.7 billion. Its average annual growth rate over the period was 10.6%. 

Online secondhand revenue in Germany

YearOnline secondhand revenue
2019€5.7bn
2020€7.0bn
2021€8.7bn
2022€9.1bn
2023€9.3bn
2024€9.9bn
2025€10.5bn

Share of secondhand online revenue by product category

CategoryShare of secondhand revenue
Books17%
Fashion and accessories16%
Consumer electronics12%
Home and furnishings7%
Games, sports, baby products and other goods4%
DIY and garden3%

Secondhand spending is no longer driven only by environmental concerns. Lower prices and household budget pressure are also moving consumers towards used products.

Returns and return-cost statistics

Returns remain a major operational cost for German e-commerce. Earlier national research found that approximately 11% of online purchases were returned, although rates vary widely across categories. Fashion and footwear generate a much higher volume than groceries or consumer products with standard specifications.

The latest HDE research shows that shipping and return charges change where and how Germans buy online.

Consumer response to higher shipping and return costs

Consumer reaction20242025
Avoid shops with high shipping and return costs41%40%
Research the product more carefully16%19%
Use store delivery or in-store returns12%12%
Order less often but place larger orders12%12%
Buy fewer products6%9%
Continue shopping without changes13%7%

More shoppers are researching products before buying, while fewer say that higher charges would leave their behaviour unchanged.

Retailers can reduce avoidable returns through better product descriptions, measurements, comparison tools, reviews and visual content. Read our analysis of what online returns look like in Germany.

Payment statistics for Germany

The Bundesbank’s 2025 study covers day-to-day payments across online and offline channels, so its results are not a pure e-commerce payment-method ranking.

It still shows the wider move towards digital payments. For the first time, cashless methods accounted for more than half of recorded purchases in Germany.

Payment metric2025 figure
Purchases paid without cash55%
Purchases paid with cash45%
Debit-card share of transactions26%
Mobile-payment share10%
Increase in mobile payments since 20234 percentage points
E-payment method share6%
Debit-card share of payment value28%
Cash share of payment value23%
Credit-transfer share of payment value23%
PayPal share of e-payment methodsApprox. 86%

Separate EHI/ECDB research into Germany’s 1,000 largest online shops found that PayPal was offered by 95% of the shops studied. Apple Pay was available in more than one-third, while Google Pay recorded a 63% increase in availability.

Germany’s largest online shops

EHI and ECDB reported that Germany’s 1,000 largest online shops generated €80.4 billion in net e-commerce revenue during the 2024 financial year, almost 4% more than a year earlier.

The ten largest shops captured 38.8% of that revenue. The largest 100 generated 70.7%, showing how concentrated German e-commerce remains. 

Market concentration metricFigure
Revenue of the top 1,000 shops€80.4bn
Growth of top 1,000 revenueAlmost 4%
Share generated by the top 1038.8%
Share generated by the top 10070.7%
Growth among the top 108.0%
Growth among the remaining 9901.3%

Leading German online shops by net sales

Online shopReported 2024 net e-commerce sales
Amazon.de€15.0bn
Otto.de€4.4bn
Zalando.de€2.6bn
MediaMarkt.de€2.1bn
Apple.com€1.7bn
Ikea.com€1.4bn
Shein.com€1.1bn
Shop-Apotheke.comApprox. €1.05bn
Rewe.de€920m
AboutYou.de€815m

Because the EHI shop ranking and HDE total-market estimate use different definitions, the values should not be combined to calculate simple market shares.

See the full ranking of the top 100 online stores in Germany.

What the latest German e-commerce statistics mean for retailers

Germany is no longer seeing pandemic-level e-commerce expansion. Growth has settled into a more predictable range of around 4%, but the headline market figure hides much faster changes underneath.

Marketplaces remain difficult to avoid. More than half of online revenue passes through marketplace environments. Brands need to weigh reach against fees, customer ownership and dependence on platform algorithms.

Everyday categories have more room to move online. Food, drugstore goods and health products start from lower penetration levels but are growing faster than mature categories such as shoes and fashion.

Mobile is the default shopping environment. Smartphones generate 61% of revenue. Mobile websites still handle half of smartphone purchases, so app investment cannot come at the expense of mobile web performance.

AI is becoming part of product discovery. Consumers already use chatbots to compare specifications, quality, prices and shop reliability. Product data now needs to work for machines as well as people.

Older shoppers represent a meaningful source of growth. Adoption among younger groups is close to saturation. The over-55 market is expanding faster, creating demand for clear information, accessible interfaces and trustworthy service.

Frequently asked questions about e-commerce in Germany

How big is the German e-commerce market in 2026?

HDE forecasts that German B2C online retail revenue will reach €96.3 billion in 2026, an increase of 4.3%. The forecast covers new physical and digital goods, excludes services and is reported net of VAT and returns.

How much did German e-commerce generate in 2025?

German online retail generated €92.3 billion in 2025. Revenue increased 3.9%, adding €3.5 billion to the market. Including online secondhand sales, the total was approximately €103 billion.

What percentage of German retail sales take place online?

Online sales represented 13.5% of Germany’s retail market in 2025. The share was 19.1% for non-food products and 3.2% for food products.

What is the largest e-commerce category in Germany?

Fashion and accessories generated the most online revenue in 2025 at €21.2 billion. Consumer electronics followed at €19.7 billion. Together, they accounted for 44.2% of online retail.

Which German e-commerce category is growing fastest?

Fast-moving consumer goods were the fastest-growing major category in 2025. Online FMCG sales increased 10.4%, compared with 3.9% growth across the total market.

How many people in Germany shop online?

Destatis reports that 86% of people aged 16 to 74 had shopped online at least once in 2025. Seventy per cent had purchased something online within the previous three months.

How important are marketplaces in Germany?

Marketplaces accounted for 56.7% of German online retail revenue in 2025. Revenue generated through marketplaces increased 5.9% from the previous year.

Is mobile commerce dominant in Germany?

Yes. Mobile devices generated 69% of online revenue in 2025. Smartphones accounted for 61%, while tablets contributed 8%.

How large is secondhand e-commerce in Germany?

Online secondhand revenue reached €10.5 billion in 2025. It grew 5.3% during the year and has risen from €5.7 billion in 2019.

Are German shoppers using AI to find products?

Thirty-five per cent of consumers surveyed by IFH Köln said they used AI chatbots for product research. Common activities included comparing features, evaluating quality and checking prices.

How frequently do Germans order online?

German online shoppers placed an average of 35.2 orders in 2025, equal to almost three orders a month. Average spending was €53.20 per order.

How popular is cross-border shopping in Germany?

Twenty-six per cent of shoppers consciously ordered from foreign sellers in 2025. Another 39% had ordered abroad without initially realising that the seller was based outside Germany.

Final thoughts

Germany’s online retail market is growing again, but future gains will not be distributed evenly.

Marketplaces and mobile devices already dominate. FMCG, health and secondhand commerce are expanding faster than traditional online categories. At the same time, social platforms, TikTok Shop and AI assistants are creating new paths between product discovery and checkout.

Retailers entering Germany now need more than a translated online shop. They need local payment options, strong marketplace decisions, transparent delivery and returns, mobile-first experiences and product information suited to both shoppers and AI systems.