Author: Editorial Team

This article was first published here. Providing a positive post-purchase experience is critical if you want to make your customers happy – and return to buy more. Let’s look at how brands, retailers, and manufacturers can improve their post-purchase experience, with six practical tips for companies of all sizes and stages in the DACH region. Many companies have one central goal in e-commerce: acquiring new customers. But what do you…

In recent years there has been a great development in shopping online rather than actually leaving the house on the hunt for your everyday necessities. Naturally so, since humanity is always a big fan of making life easy as can be, shopping online is just a given development as it doesn’t require leaving the house, standing anywhere in line, or having to deal with traffic – and all that in…

CBRE’s latest report, “E-Commerce in the Post-Pandemic Era” [1], provides valuable insights into the current dynamics of the e-commerce market in Europe. Germany, ranked as the second-largest e-commerce market in the region with an 18% share of total spending in euros, stands out prominently. While many Western European markets have either reverted to pre-pandemic e-commerce growth rates or are currently trailing behind, Germany continues its upward trajectory, surpassing its pre-pandemic…

(Source: covergenius.com) Consumer sentiment in Germany is set to rise with the general public expecting wages and salaries to grow this year. With that cautiously optimistic outlook, the willingness of consumers to begin buying will start to grow across e-commerce, retail, and consumer packaged goods. For example, revenue from the e-commerce market in Germany is projected to grow more than 11% to reach EU€106.5bn (US$116.80bn) in 2024. Yet, consumers are still…

Filling your e-commerce store with high-quality product information can be time-consuming, especially if you have an extensive product portfolio – and even more so if you want to stand out in the international market.  The fact is that having a good understanding provides security. This also applies online – and to language. Many people do not feel fully comfortable using English, although they can understand it. And when it comes…

The European e-commerce market is in a dynamic expansion phase, with forecasts showing a substantial increase from $599.39 billion in 2023 to a significant value of $880.70 billion by 2028. This trend represents a Compound Annual Growth Rate (CAGR) of 8% for the forecast period 2023-2028. This growth is fueled by the ever-increasing spread of the Internet, with 91% of people between 16 and 74 years in the European Union…

Perspective is a leading developer of e-commerce solutions on the Magento platform and is actively implementing innovations in its projects. This year, the company took part in iForum, the major IT event of Ukraine and Eastern Europe, where CEO Artur Potulny presented the use of ChatGPT artificial intelligence in e-commerce. It’s worth noting that the artificial intelligence landscape is currently undergoing a remarkable surge, characterized by the constant emergence of…

(Image courtesy of ©Westend61/Getty Images) Electronics retailer turns sourcing platform: over the past years, Conrad Electronic have been shifting their focus towards e-commerce and business customers, using an online marketplace as a launchpad. In this guest column, Rado Svec, the vice president of the Conrad Sourcing Platform, looks back at what got everything started, what has been learned so far, and why, these days, just selling products doesn’t cut it…

Source: reybex Cloud ERP There are many challenges associated with the evolution from B2B to B2C and e-commerce. Companies need new solutions to meet the increasing requirements. A SaaS ERP solution plays a decisive role in overcoming the various challenges of B2B in B2C. Companies are confronted with the following requirements during the transformation: 1. Changes in customer expectations 2. Greater complexity of multi-channel sales 3. Technological complexity 4. Data…