When your customers get lost – you lose them
What is bad for your app or online shop? According to Tanja Borzel from the HolidayPirates Group, when the journey of your customer in it becomes more of an odyssey than a straightforward go-get-it. In this interview, Tanja shares spot-on insights on the importance of the right Design, User Interface and User Experience for your business – whether big or small. A must-read for anyone thinking these three are “something…