Trends

Interviews Trends
Mobile shopping will change e-commerce on many levels – interview with Robert Bueninck, General Manager DACH at Klarna
According to The Guardian, Sweden’s Klarna becomes biggest fintech firm in Europe. That is why we are even more excited to publish our interview with Robert Bueninck, who plays a really important role at Klarna! What are you responsible for in Klarna? I have been Managing Director for Germany, Austria and Switzerland at Klarna since March 2018. Do you think Klarna can help people in managing their budget? We believe…
Interviews Trends
Your ads are part of the brand experience – interview with Maggie Flick, Head of Business Operations at Outbrain
Inspirational conversations about e-commerce are definitely our cup of tea. This time, we decided to drink it with Maggie Flick, who is in charge of business operations at Outbrain. What do you do at Outbrain? As Head of Business Operations, I am responsible for business operations in 13 countries across LATAM, APAC and EMEA. This includes increasing efficiency in and between individual departments and optimising cooperation between the regions. I…
Events News Trends
CALL FOR PAPERS – Submissions open now!
The E-commerce Berlin Expo 2020 is taking place for the next time on the 13th February 2020 at STATION, Berlin and you have an amazing opportunity to become one of the speakers of this remarkable event. Now, the organizers are proud to announce that the Call For Papers Contest has just started and they are waiting for your submissions! E-commerce Berlin Expo 2020, the biggest e-commerce event in Berlin, expects…
Interviews Trends
Past, present, ​and future of CX – an interview with Christina Hirsch (Vodafone)
We had a pleasure to chat with Christina Hirsch, Director Customer Experience & Digital Care Journeys at Vodafone Germany. As an expert in the field, she shared some interesting insights about the state of customer experience at Vodafone and in general. You’re currently the Director of Customer Experience and Digital Care Journeys at Vodafone. What are your main responsibilities? The role is quite broad. It covers Customer Experience for the…
"I'm always inspired!": interview with Jon Marks, Head of E-commerce at Polaroid Originals
Interviews Trends
“I’m always inspired!”: interview with Jon Marks (Polaroid Originals)
We are excited to present the result of our virtual chat with Jon Marks, Head of E-commerce at Polaroid Originals. Find out what is Jon’s experience in e-commerce and how does his team improve the customer journey. How have your past experiences in different jobs led to the role you are in today?  Very unexpectedly! Around the time I was looking to leave my career in law, an opportunity arose…
European cross-border commerce - 4 tips for merchants to boost sales
News Trends
European cross-border commerce – 4 tips for merchants to boost sales
Cross-border commerce in Europe is growing by the month – the industry was worth a staggering €137 billion last year. In this article we’re taking a look at the growth of cross-border in Europe, some of the barriers in the way and the steps that online merchants can take to claim a share.  First up, what exactly is cross-border commerce? Before we go any further, let’s make sure we are…
Events Trends
2020/2021 DACH E-commerce Events List
Here is a list of the most important e-commerce events in the Deutschland, Austria and Switzerland (DACH) region. Fairs are very popular in DACH region right now, where the biggest events currently take place, despite various statistics claiming that the UK is the biggest market. Websummit may be one of the biggest fairs in Europe, for example, but Dmexco is close to that size too. Besides those two conferences, there…
Reports Trends
How customized online-stores are built in Czech & Slovak Republic: survey among e-commerce software houses
If you are looking for a supplier of customized online store solutions, there are currently 242 Czech and Slovak agencies to choose from, and trying to pick the right one can feel like an impossible task. How do the individual agencies differ? We’ve searched the entire market and have compiled information on how large e-shops are built, how long the construction takes, what technologies the agencies use, and how much…
Events Trends
JTL Connect 2019 – see you in Düsseldorf!
It’s time for JTL Connect 2019! The 5th edition of JTL Connect, one of the biggest e-commerce events in Germany, will take place on August 30th in Düsseldorf. The Mitsubishi Electric Hall will become host to dozens of top-class exhibitors and lecturers covering a range of industry-related topics. Prepare to get inspired, make new connections, learn about technology, take part in developer speed dating and get in touch with service…
Can (content) marketing and sales go hand in hand?
News Trends
Can (content) marketing and sales go hand in hand?
Sales departments today don’t have the easiest task: on the one hand, they have many tools and methods available to automate their activities. On the other hand, they often don’t have time to implement such solutions or they get frustrated and return to manual handling. Failure to understand the processes and problems of sales departments may lead to conflicts and issues in other departments, failure of sales proposals, and thus,…
Reports Trends
Retail in Germany: report
E-commerce is a dynamic industry where innovations drive development. Solutions that worked a few years ago, can’t be good enough today. How does Germany’s market adapt new technologies for e-commerce? Should German retailers look out for the foreign competition? Read on to find out!  Card payments Even though you might think that in Germany cash payments still are the majority, numbers claim the opposite. At the EHI Congress in May,…
Interviews Trends
Omnichannel personalization – interview with Anoop Vasisht (Dynamic Yield)
We had the chance to chat with Anoop Vasisht, General Manager Europe at Dynamic Yield, about personalization, behavioral messaging and Artifficial Inteligence behind Dynamic Yield’s technology. What is your role in Dynamic Yield? I am the General Manager for the European team at Dynamic Yield and am responsible for revenue in the region. Our growing team here has worked with over 100 brands including the likes of Mediamarkt, Home24, HRS,…