“We’ve identified the feedback of satisfied customers as a new form of online currency” – interview with Remo Fyda (ProvenExpert)
Interviews
“Always pay attention to what consumers say about your products, use this information to improve your service and proposition” – interview with Tom Pham (Beiersdorf)
Interviews
“Can there be a new touchpoint, relevant for e-commerce, in the car?” – interview with Isabelle Ette (IBM iX)
Interviews
“Today the consumer demand for a more personalized product and service” – interview with Christian Möhring (madeone)
Interviews
“Look through the data to see the bigger picture” – interview with Dijana Dimitrovska (Marley Spoon)
Interviews
“Content Marketing plays a huge role for online stores nowadays” – interview with Björn Darko (Searchmetrics)
Interviews
“Digital payment is becoming increasingly popular and consumer habits change faster than ever” – interview with Max Bense (collectAI)
Interviews
“Machines will complement, assist and support us in many (more) fields” – interview with Christian Kahl (CyberSolutions)
Interviews
“I envision a world where customers get cheaper products and much more holistic, digital support that tailors their needs better than the current infrastructure.” – interview with Sebastian Arendt (A-Z GartenHaus)
Interviews
“Retail media will definitely establish as one of the key digital marketing activities for brands” – interview with Max Melching (Douglas)
Interviews
“Community Management is the magic word” – interview with Daniel Kocher (Prinz Sportlich)
Interviews
“Data will be the centre of everything” – interview with Dana von der Heide (Parcel Perform)
Interviews
“Our main goal has always been our customer” – interview with Tino Hartmann (Baby Sweets)
Interviews
Entering an untouched ground – about unique business-model, babyboomers, customer satisfaction and… David Hasselhoff – Interview with Tobias Knapp from audibene
Interviews
“Our main goal has always been our customer” – interview with Ramon Pallaske (Audible)
Interviews
How to promote a marketplace? An interview with Lucie Dreiseitel (AUTO1 Group)
Interviews
There is no such thing as a typical day in the live industry – interview with Michael Jericho, Online Marketing Manager at Ticketmaster
Interviews
Mobile shopping will change e-commerce on many levels – interview with Robert Bueninck, General Manager DACH at Klarna