Conversational commerce: a beginner’s guide.
We’ve entered the Digital Era and it’s changing every aspect of our lives. New technologies have become inherent facilitators of business and personal matters. When it comes to e-commerce, entrepreneurs have to be extraordinarily open-eyed for innovations because this industry relies entirely on the Internet. One of the upcoming trends for online stores is the conversational approach. It’s a next step towards the most pleasant and convenient customer service, therefore…